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Shipping and returns

 

 

Shipping costs

We deliver worldwide free of charge.

 

Delivery times

Depending on the product:

 

Customized prosthesis: 10 working days

Standard prosthesis: 5 working days

 

Returns

The prosthesis can be returned within 14 days of receipt. Returns are free of charge in the EU. Please contact our customer service (kundenservice@steptics.com) and we will be happy to send you a return label.